Incompetent DWP agents unchallenged by Officials

Shocking figures released by the DWP reveal that only a tiny fraction of the appalling reports written by contractors carrying out assessments are ever challenged by Officials

And in a response from Officials to me it was stated,

When a PIP award is changed by an independent tribunal, this is not because they decide the DWP decision is erroneous or unreasonable, rather they just reach a different opinion”.  The letter also stated, “As our case managers are not medically trained, we need to rely on the assessment reports we receive from the health professionals.  We are able to (and often do) challenge inconsistencies.  However, we are obliged to accept the health professional’s ultimate opinion is final

So it's official: Atos and Capita are in fact controlling the outcome of PIP claims.  They profit from the assessments and make decisions that result in lots of pointless assessments of claimants with chronic and deteriorating conditions.


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