We are dealing with a disturbing number of cases of people denied essential medical treatment because they are unable to wear a face covering. It's hard to keep ourselves together when we are hearing such shocking and dangerous examples of prejudice and discrimination towards people unable to wear face masks. This is in addition to people prevented from accessing basic provisions and being harassed when peacably entering retail and services premises. This trend in society could reasonably be compared with some of the darkest days of human history.
That has meant the kind messages of support and encouragement we have received are even more of a boost.
If we have still not got to your case we are sorry. Please continue to bear with us. We have taken on extra staff but are still a tiny company and have never experienced anything like this before.