Defending the Indefensible

We are shocked to report the majority of service providers who have discriminated against, and harassed, disabled people unable to wear face coverings are not owning up and putting things right.  Instead, most are defending the indefensible.  Some even going so far as to assert they are entitled to refuse personal service to people unable to wear face coverings for medical reasons.

Disturbingly, many service providers are also turning events around on disabled people, saying their staff "feel threatened" when people point out government guidance regarding face coverings exemptions.  A situation only occurring because of, for example, wrongful insistence on exemption evidence and even outright refusal of entry. 

Most shocking of all are the number of NHS cases where people are refused treatment for being unable to wear a face covering.  "No mask no treatment" policies are in force at a small minority of hospitals and GPs with wide variation across the UK.  Almost unbelievably, some are defending their position even though it destroys the purpose of the NHS - to provide free health-care based on need.

We again apologise for the delay in responding to enquiries.  We are inundated like never before because disability discrimination and harassment have become so common.  We are a small not for profit company and are doing our best to get back to everyone remembering we have a six month time limit to work with for disability discrimination claims.  We also have our usual social security work (mainly PIP) to deal with as well.



Kester Disability Rights Ltd., The Archway Centre, 6 New Road, Ludlow SY8 2NX. Registered in England number 11917856.